policies

payment policy

  • A 50% non-refundable deposit is due at the time of reserving your event date and time.

  • Final balance for events/picnics are due 72 hours (3 days) prior to reserved date.

  • No deposit means we cannot guarantee the potential date you are looking to book.

cancellation policy

  • Please no cancellations within 72 hours ( 3 days) of the reserved event or picnic time. 50% deposits are non-refundable and if you need to reschedule your event, we can apply the deposit to a future date within 3 months from the original date.

weather policy - lux picnics

  • If there is inclement weather the day of your picnic, we will cancel the picnic and reschedule for another day and time. We can also move the picnic indoors if you like to just switch the location. We will contact you via email and by phone for updated arrangements.

 

other policies

LATE ARRIVAL POLICY

Your time starts at your scheduled time & we cannot guarantee extra time. You can also add on time for an additional fee if its available. So please be on time.

 

THE SOCIAL OCCASION PROPERTY POLICY

The client is responsible for all items at the picnic setup until we (The Social Occasion)  return at the arranged time for pick-up.